FAQ
About Account | About Order |
Price & Payment | About Shipping |
Returns & Terms | Dropship Service |
About Account |
1.How do I Register? |
You can use your email and phone number to register on our website,or login with Facebook or Google account. It’s easily to create your own Zleyewear profile by clicking here to register. |
2.Why can’t I log into my account? |
Check your login details carefully. Make sure the email address is same as your registered one, and correct password. Besides, make sure your browser accepts cookies. It might be a problem caused by zleyewear system maintenance; please wait 15 minutes and try again. If you still can’t login your account, please contact our Customer Service and feedback the problem. |
3.How do I change details of my account? |
After logging in, you can edit your account details: 1)Edit/update your profile 2) Add/update your address management 3) Edit your measurements 4)Change your passwordPlease note: The registered email address cannot be changed. If you have problems with account editing, you can see your account manager information in your reference and ask for help. |
4.How to use coupon? |
Fill up the coupon code in the box when “checkout”.Per Order, only can use one coupon code. And cannot be stacked. |
3.Track-Your-Order |
Above all, thanks for placing order on our website www.zleyewear.com. Your satisfaction will be our greatest source of motivation.We set the page to let you find corresponding express company’s tracking method fleetly and hope it can help you complete the order tracking inquiry. It means that we have shipped out your order when you receiving the tracking number. You can check the status of your package throughout the following express checking boxes promptly on the tracking order page. Any questions, please contact us freely!Sometimes express delays on updating the information on their website. So please be patient and check it some time later. Your understanding will be highly appreciated, thank you! |